Breaking
Finance

The Total Economic Impact™ of Google Cloud Customer Engagement Suite With Google AI

By Intent Syndicate
February 26, 2026
1 min read
The Total Economic Impact™ of Google Cloud Customer Engagement Suite With Google AI

Discover how to unlock business value with Google AI in Google Cloud Customer Engagement Suite. A newly commissioned Total Economic Impact™ study by Forrester Consulting shows how a composite organization achieved a three-year 207% ROI, $38M net present value, and under six-month payback. Learn how they quantified benefits like $25.5M in legacy savings as well as improved agent efficiency. Read the full study to see how Google Cloud can help transform your contact center operations.

Download White Paper

Related Articles

Stay Ahead of Enterprise Trends

Join B2B professionals receiving our weekly intelligence briefing on IT, Finance, HR & AI.

No spam. Unsubscribe anytime. Business emails only.